Refund Policy

01The 7-day window

If you're not happy with WAFlow, you can ask for a full refund within 7 calendar days of a license first being issued to you — no detailed justification needed, though telling us what didn't work helps us improve. This applies to a first-time license purchase; see below for renewals and other cases that work a little differently.

02What isn't covered

• Requests made after the 7-day window from when the license was issued.
• License renewals — a renewal extends a license you already decided to keep; renewal charges are refundable only if we made a billing error.
• A license suspended or revoked for violating our Terms & Conditions — for example, for abuse, fraud, or sharing a license outside the number it was issued to.
• Heavy use before the request. A license that has already been actively validated across many devices or over an extended period may be assessed individually rather than refunded automatically, at our discretion.

03Trials aren't purchases

A free trial has no charge attached to it, so there's nothing to refund — if a trial doesn't work out, simply let it expire or remove the extension. If you go on to purchase a license after a trial, the 7-day window above starts from that purchase.

04Bought through a reseller

If your license was purchased through one of our resellers rather than directly from Techno Ved IT Solutions, that reseller's own refund terms may apply in addition to this policy — contact them first, since they hold your payment and order details. If that doesn't resolve things, you're welcome to contact us directly and we'll help.

05How to request a refund

Email support@technoved.in with:

• The license key (or the WhatsApp number it was issued to)
• Your order or payment reference, if you have one
• A short note on what went wrong, if you're willing to share it

We'll confirm receipt and let you know the outcome, usually within 2–3 business days.

06How refunds are paid back

An approved refund is returned using the same method the payment was made with — or, where that isn't possible (a bank transfer or an amount collected by a reseller, for example), by whatever method we agree with you directly. Processing typically completes within 5–7 business days of approval, though your bank or payment provider may take a little longer to show it.

07Before filing a chargeback

If something's wrong with a payment, please reach out to us first — most issues are resolved faster by asking directly than by disputing the charge with your bank, and a chargeback on an active license may result in it being suspended while the dispute is investigated.

08Contact us

For a refund request or a question about this policy: